life:) — GSM operator presented by the Astelit company in Ukraine in January 2005.
New vision, new opportunities and technologies, qualitative mobile communications services aimed at individual needs of each subscriber — this is what life:) offers today!
life:) sees its vision in being a single source of communication to enrich lives.
We see the future of communication in full convergence of mobile, fixed, infotainment and large variety of value added services.
This insight gives us the inspiration to create new means of sharing experiences, thereby connecting people in simple and meaningful ways. We live by our Values and they guide us in our strategic decisions and govern our day-to-day business.
We believe that Customer comes first. We are an agile team, we promote open communication, we value people and we make a difference.
Empowered to change things for the better for individuals and businesses, we aim to enrich lives through the services we provide and through the impact we make on the community around us.
life:) sees its mission in adding value to the lives of our customers and building long term partnership by enabling their communication thanks to our high quality and simple services.
Dynamism
The mobile services operator life:) serves 11.1 million subscribers (as of Q4 2012). life:) network covers the territory where 98% of Ukraine population lives.
life:) develops in unprecedented way — within first 8 month of its operations in Ukraine
life:) attracted one million customers. In the third quarter of 2005 a respected research organization
Wireless Intelligence, founded by GSM Association, has acknowledged life:) as the fastest growing operator in
the world in terms of subscriptions.
Due to its dynamic network roll-out, innovative services and bright marketing strategy life:) that entered the market as the fifth mobile operator, has become the third national GSM services provider within only the first year of its operations in the country.
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In June 2006 Astelit company became the first Ukrainian company to receive a prestigious international business award — Stevie called by New York Post — "The Oscar of business society" as the Best New Company of the World. |
Innovations
life:) - is a market leader in implementing innovative services. Within eight years the operator has presented over 150 value
added services and is constantly expanding its portfolio.
life:) was the first on the market to introduce such services as MeloRing, Voice SMS, Mobile TV, and many others.
The operator also was the first to introduce to the Ukrainian market the EDGE technology that provides data transfer speed 5 times higher than GPRS.
life:) offers full EDGE coverage - 100% of the current network's sites support EDGE.
Moving further life:) introduced EDGE+/GPRS+ technology thus enabling its subscribers to have the maximum possible data
transfer speed. The Mobile Connect Card EDGE/GPRS from life:) has given a new dimension of freedom and convenience to
Internet users. It enables life:) subscribers to access Internet with the help of laptops anywhere in the zone of
life:) GSM coverage - without cables, telephone lines, infrared port or Bluetooth. The innovative product also supports mobile telephone
functions - making calls, sending/receiving SMS and enables Internet users to stay online anywhere in the world with life:) EDGE/GPRS roaming.
All the operator's services are united in a single package of interactive services
lifebox with one convenient access *125#.
Except for plenty of bright connect, mobile chats, advantageous Internet offers, easy-to-use portals life:) subscribers have
a possibility to generate their own content.
Customer Centricity
In order to provide its customers with high quality services and the most updated information on various campaigns,
offers and tariff plans life:) has already opened 212 exclusive life:) shops and customer service centers in
108 cities of Ukraine. In addition to that, life:) subscribers can order life:)
services through 117 branded points of sale and 47 382 GSM and non-GSM sales points throughout.
For the purpose of increasing the level of client support life:) made a decision to outsource the Global Bilgi Company for providing 24/7 informational and consulting services to the customers.
life:) offers new and simple ways of paying for mobile services! Among them is the immediate account refilling in real-time through bank branches and ATMs. Also, the operator offers another convenient method of online account refilling which can be done by means of credit cards, without any additional registration or commission and with high security guarantee.
life:) develops products, services and tariff plans tailored to specific subscribers’ needs. Today the operator offers services to all segments of mobile users: pre-paid, contract, corporate and VIP-clients.
life:) has wide roaming coverage — through
592 operators in 184 countries of the world.
life:) keeps moving forward and plans expanding and developing the network coverage as well as proceeds with providing the most attractive and high quality rates and services to its customers.
